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In accordance with Article L221-5 of the Consumer Code, the customer has a period of fourteen days to exercise his right of withdrawal for reimbursement.
All the products supplied by Colette's dresses benefit from the legal guarantee provided for by article L.217-4 of the consumer code and the guarantee against hidden defects (articles 1641 and following of the Civil Code), allowing you to return defective or non-compliant products delivered. In the event of a lack of conformity, the customer has a period of 2 years to request the repair or replacement of the product. All complaints must be made by post to the following address: Colette Shop 104 avenue du mont alban bel sole 1B 06300 Nice
In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, les robes de Colette adheres to the CM2C Mediator Service https://www.cm2c.net/